How can we help?
DTox is independently developed. If you run into any issues, have feature ideas, or need assistance with Apple Screen Time permissions, reach out directly.
Email Us Directly
mateusz.mikulski@protonmail.com
Typical response time: within 24 hours.
Frequently Asked Support Questions
How do I re-authorize Screen Time permissions?
If shields stop blocking apps, open your iPhone's Settings > Screen Time > DTox and verify that permissions are enabled. You can also tap the "Re-authorize Screen Time" button in the DTox Settings tab.
How does Vision AI book page detection work?
When the "Read Book Proof" barrier is triggered, point your camera at an open printed book with readable paragraphs. Apple's on-device Vision framework analyzes the text locally in real-time to verify genuine reading before unlocking feeds.
How do I restore my Pro subscription?
Open DTox, navigate to Settings, and tap Restore Purchases. Your active subscription will be automatically re-synced via Apple App Store.
Why are my pedometer steps not counting?
Verify that Motion & Fitness permission is granted under Settings > Privacy & Security > Motion & Fitness > DTox. Note that physical movement requires walking with the device in hand or pocket.